"We know that good art leads to a good lifestyle"
General
Where are you based?
We are based in the heart of Stockholm, Sweden. Click here to view our location.
Do you have any physical locations?
Yes, our gallery is located on Norra Benickebrinken 2 in Stockholm. Click here to view our locations.
How do I stay updated on news?
Sign up to our newsletter to get the latest updates about news, exhibitions and new releases.
How do I get in touch with you?
You are free to send an email, give us a call or visit one of our physical locations. Click here to see our contact information.
Orders & Payments
I have not received an order confirmation
If you've made a purchase with us but haven't received an order confirmation, there could be two potential reasons. Firstly, it's possible that you inputted an incorrect email address during the order placement process.
To rectify this, kindly reach out to us at info@gallerylienhart.se and inquire if we have your order on record. We'll then correct your email address and promptly send you the order confirmation.
Alternatively, the absence of an order confirmation might be due to an issue with the order processing. In such a case, please get in touch with us before proceeding with a new order to prevent any duplicate orders.
How fast will I receive my order?
When purchasing a fine art print edition from us, please note that the artwork is printed just for you. Consequently, we kindly ask for your patience and allow for a processing time of 10-14 business days before the item is shipped. Upon shipment, a tracking number will be sent to your email, enabling you to monitor the progress of your order. It's worth noting that courier delivery schedules may be subject to adjustments.
For our other artworks, the shipping times are as follows: 2-3 days within Sweden, 4-5 days within the EU, and 7-10 days for North America.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I edit or modify an order after it's placed?
We cannot assure changes to orders once they have been placed. If you have any modification requests, please reach out to us at info@gallerylienhart.se as soon as possible after placing your order, and we will make every effort to assist you to the best of our ability.
Can I send something as a gift?
Yes, you can! Please get in touch with us at info@gallerylienhart.se if you want your order to be sent as a gift and we will make sure not to include any payment confirmations or receipts in the package.
I just placed an order, can I cancel it?
Once an order has been placed, we cannot guarantee the ability to make changes. To request cancellations or modifications, please contact us at info@gallerylienhart.se as soon as possible after placing your order, and we will make every effort to assist you to the best of our ability.
What happens if I don't pick up my parcel?
Regarding orders shipped via DHL, your package will be held at your local post office for a period of 14 days. Please ensure that you provide a valid physical street address when selecting DHL for delivery. In the event that DHL encounters any delivery issues, you will receive notification through a letter, SMS, or email, and you'll have the opportunity to reschedule the delivery attempt.
Should your merchandise be returned to us due to non-collection by the customer, a fee of 250 SEK will be imposed. This charge is intended to cover the expenses associated with double shipping (both to you and back to us) as well as the costs incurred for packing and unpacking the goods.
Shipping & Returns
I used the wrong shipping information, how can I change it?
We cannot guarantee changes to orders once they've been confirmed. If you need to update your shipping address, please get in touch with us promptly after placing your order, and we will make every effort to accommodate your request to the best of our ability.
How do I track my order?
Once your order has shipped, you’ll receive a tracking number to your email.
Will I pay any taxes or customs fees on my order?
As long as you’re situated in the European Union you do not need to pay any import taxes. For non-EU residents, however, import taxes depending on your country of residence may apply.
My piece arrived damaged, what do I do?
n the unusual event that your artwork arrives in a damaged condition, kindly get in touch with us within (14) days of receiving it by reaching out to info@gallerylienhart.se and we will take the necessary steps to rectify the situation.
Do you ship internationally?
We provide international shipping services worldwide.
Is it possible to pick up an order in one of your galleries?
Yes, it is possible to pick up your order at our gallery located at Norra Benickebrinken 2V in Stockholm, Sweden. If you've placed an order for a print and prefer to collect it from our gallery, please reach out to us at info@mankovskygallery after your order is placed. We will notify you when your print is ready for pickup, typically within 10-14 days once the print is completed. For other types of orders, the product will typically be available for pickup within 24 hours.
What shipping couriers do you use?
We offer global shipping through preferred couriers, depending on the region.
Do you accept returns or exchanges?
If your artwork arrives and doesn’t meet your expectations, or if you receive an incorrect shipment, please contact us via the online chat or email info@gallerylienhart.se as soon as is reasonably possible. In such cases, you will have 14 days to notify us about the problem. Where appropriate, we will be happy to arrange a refund, repair or replacement.
Artworks & Artists
What type of art do you offer?
We carefully curate our artworks through direct communication with artists. We recognize the evolving dynamics in the art and interior industries, driven by a new generation of artists and consumers. Our curation is driven by our genuine appreciation for the art we select; we only showcase what truly resonates with us.
What type of artists do you represent?
Our portfolio encompasses emerging artists as well as those with the potential for significant recognition in the art world.
What does limited edition mean?
Limited edition artworks are created with the deliberate intention of restricting the overall quantity of pieces within the edition. This limitation ensures that each individual work maintains its value over time.
How do I become one of your artists?
Please don't hesitate to reach out to us via email at info@gallerylienhart.se and share your portfolio or a selection of images with us.